Help center
Support should help users recover quickly: licensing proof, account access, billing, claims, downloads, creator services, and distribution issues all need clear next steps.
License and claim help
Use copyright claim support when a platform dispute appears. Include the license ID, covered account, platform, video or post URL, and the claim text.
License certificates, covered account slots, project registrations, cue sheets, and allow-list requests should stay tied to the shared account that owns the work.
Billing and account help
Billing questions should start from the billing page so receipts, payment methods, plan changes, and renewal details stay tied to the right workspace.
For team and agency accounts, account admins manage shared membership while each person sees the tools included in their role and plan.
Creator and distribution help
Creator support covers uploads, catalog pages, services, AI cameo requests, events, store orders, messages, notifications, payouts, and public profiles.
Distribution support covers release details, audio assets, contributors, rights, store delivery checks, corrections, redelivery, and takedowns.
What to include
Include your account email, plan, page, browser, timestamp, and any license, track, order, project, message, claim, or release ID.
Screenshots and exact error text help support confirm what happened and get you to the right next step.